Christmas Time Delivery
Please place your orders by 9am on Monday 19th December 2016
Last day of dispatch is Monday 19th December 2016. Service resumes back to normal on Tuesday 3rd January 2016.
UK - Inland
We require you to have placed the order by 9am on Thursday 22nd December 2016.
Last day of dispatch for online orders is Thursday 22nd December 2016 which guarantees delivery by Friday 23rd December 2016.
We advise all customers to place their orders well in advance of this so that we can guarantee your order will be processed and shipped before Christmas.
We will continue to accept online orders over the Christmas period and the next dispatch date is Wednesday 28th December 2016.
It will then be business as usual with an exception of Monday 2nd January 2017 (which is a Bank Holiday), where collections or delivery will NOT be made.
Business is truly back to usual from Tuesday 3rd January 2017.
CHANNEL ISLANDS (Jersey) Customers
There are changes to the terms and conditions of our delivery service.
Our courier service requires a 24 hour service for perishable items (fresh meat and frozen products), however, this service is unavailable for international items which contains perishable products.
The delivery service we use is Euro Priority Business which is a 2 working day service. Our packaging ensures that meat and frozen products retain their freshness for up to 48 hours. They are tried and tested to last for this amount of time under generic dispatch conditions.
Therefore, any such shipment that we send out from what you order, WILL be sent, BUT at your own risk only. Mullaco.com are not to be held responsible for any delays in delivery or missing articles to these destinations.
Please, only purchase if you accept these conditions.
Bank Holidays – 2016
|England and Wales|
|Sr.No||Date||Weekday||Name of Festival|
|1||January – 01||Friday||New Year’s Day|
|2||March – 25||Friday||Good Friday bank holiday|
|3||March – 28||Monday||Easter Monday bank holiday|
|4||May – 02||Monday||Early May bank holiday|
|5||May – 30||Monday||Spring bank holiday|
|6||August – 29||Monday||Summer bank holiday|
|7||December – 25||Sunday||Christmas Day|
|8||December – 26||Monday||Boxing Day – in lieu of Christmas Day|
You can visit:
Store 35 Oxford Street
Cash And Carry
7 Wellington Street
|Isle of Arran, Cumbrae||KA27-KA28||£5.95||Next Day|
|Inverness||IV1- IV56||£5.95||Next Day|
|Aberdeen||AB10- AB56||£5.95||Next Day|
|Isle (Various)||HS1-HS9||£5.95||Next Day|
|Isle of Jura, Colonsay, Mull, Iona, Tiree, Coll||PA60-PA78||£5.95||Next Day|
|Inverness||PH17-PH26, PH30-PH50||£5.95||Next Day|
|Shetland Islands||ZE1-ZE3||£12.95||2 Day Service|
|Northern Ireland||BT1-BT82||£12.95||2 Day Service|
|Isle of Man||IM1-IM9, IM99||£12.95||2 Day Service|
|Isle of Scilly||TR21-TR25
No deliveries to PO Box's or BFPO.
|£12.95||2 Day Service|
Next Day Before 10:00am addtional £2.99 per parcel (England, Wales and parts of Scotland, excluding Highlands and Islands)
Saturday delivery additional £13.99 per parcel (England, Wales and parts of Scotland, excluding Highlands and Islands)
We cannot accept any liability for goods that have been sent back to the depot and perished. (i.e. there was no-one at home to receive the order.)There may also be a re-delivery charge of £ 4.99, this is at the discretion of the courier and can only be determined if a re-delivery had to be made by the courier. The courier will only make a maximum of 2 attempts to deliver, after that the goods will be held at the depot for 7 days, and thereafter, returned back to us. In this event upon the goods being in a saleable condition we will deduct the cost of postage and returns-fee of £12 and re-imburse the balance in the method that you paid us.
The customer will be notified by email when the goods have been despatched. If you prefer a specific delivery date then please make a note at the end of the order or call 01924 663399 with your order number and mention your preffered delivery day/date. We use several reputable courier companies, depending on the area where the delivery needs to be made, and for this we will send you a consignment number and a link or contact for you to keep track of the order if you so desire. For Perishable items ordered (Chilled meat, frozen products or fresh fruit & vegetables) it will be the customers responsibility to ensure that someone is available to accept the parcel on the day of delivery. If an attempt was made to deliver and this failed due to nobody present at home, then the customer will be responsible and liable for the loss of goods (due to deterioration in the product), in this respect no claim can be made against Mullaco.com.
|10 am Monday||Tuesday by 5.30pm|
|10 am Tuesday||Wednesday by 5.30pm|
|10 am Wednesday||Thursday 5.30pm|
|10 am Thursday||Friday 5.30pm|
|Friday||No Dispatch on Fridays|
|Friday - Monday 10 am||Next Dispatch on Monday|
|No Deliveries on Saturday* or Sunday||(Delivery on Saturday can be arranged in advance for an addtional £13.99 per parcel - uk mainland only.|
UK - Next Day
NI and Highlands and Islands - 2 Days
Most of Europe - Over 3 days
For dry goods, in most cases, we recycle the cartons we receive from our suppliers. So our packing may look a little “scruffy” but be rest assured we are both being mindful of the environment. We even re-use the pallet shrink-wrap which we get around the pallets if at all possible.
For fresh meat and frozen orders, of if it’s a mixture of both fresh and dry goods, we use a “woolcool”™box.
Luke, please add here the picture of the woolcool box or get one from their website.
This is a very robust and ethically sourced temperature controlling packaging form, which maintains the temperature for upto 48 hours. The inner lining is the sheeps wool, and is lined in a plastic film. This can be re-used over and over again in-house. The box is also so strong, that you can use for your own food transportation, when going on a picnic or sending food to friends and families.
In certain cases, there may be some element of pastry products going soft. If the delivery has been made within the agreed time of 48 hours, then this you will have to allow for. The product will still be good, and should be used or frozen immidieately.