Delivery Charges & Packaging

Standard Delivery Charges
£4.99 upto every 25kg box.  * Exclusions apply 
 
Chilled & Frozen Surcharges
£7.99 per 20kg box *Exclusions apply
 
Premium Delivery Zone Charges

*Delivery Exclusions

At present we are unable to deliver to Ireland, Northern Ireland, Scottish Offshores, Channel Islands, Alderney, Sark and Hern.

Please call on 01924 474488  if you would like to discuss the price zone for your desired delivery address.

Our delivery charge is a flat fee of £4.99 for every 25kg. For chilled (meat, poultry or fresh fruit and vegetables) and frozen ( i.e. prawns, kebabs etc) products there is an additional charge of £ 7.99 per 20kg box. This  is to cover for the additional cost in  using specialised packaging materials and ensuring you get your perishable goods unperished!!

We cannot accept any liability for goods that have been sent back to the depot and perished. There may also be a re-delivery charge of £ 4.99,  this is at the discretion of  the courier and can only be determined if a re-delivery had to be made by the courier.

Delivery Times

The customer will be notified by email when the goods have been despatched. If you prefer a specific delivery date then please make a note at the end of the order or call 01924 474488 with your order number and mention your preffered delivery day/date. We use several reputable courier companies, depending on the area where the delivery needs to be made, and for this we will send you a consignment number and a link or contact for you to keep track of the order if you so desire.

For Perishable items ordered (Chilled meat, frozen products or fresh fruit & vegetables) it will be the customers responsibility to ensure that someone is available to accept the parcel on the day of delivery. If an attempt was made to deliver and this failed due to nobody present at home, then the customer will be responsible and liable for the loss of goods (due to deterioration in the product), in this respect no claim can be made against Mullaco.com.

We can deliver your order on any day  from Tuesday to Saturday inclusive (Saturday delivery incurs a £ 5 surcharge).
Your order will be delivered any time between 8.30am and 5.30pm on the day that you have specified. Unfortunately it is not possible to stipulate a time for delivery, it is therefore essential that, when ordering, you provide instructions for the courier, should you happen to be out when your goods are delivered. This could be an alternative delivery address such as your place of work,  neighbour, friend, or safe place to leave your box such as a patio or garage, this does not include a front doorstep.
 
If you need your order in a hurry, please see the table below for the earliest delivery date available from the point when you place your order:

Delivery packaging